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Ellucian Live 2019

DWF252671 - Advisor Training: Navigating Student Matriculation to Degree Completion

Session Speakers
Session Description

How do you create opportunities for assimilation of information and open discussions with your academic advisors? We conducted an in-depth study of our university culture and perceived needs of advisors relating to Degree Works, academic advising, and the students' customer service experience. The information gleaned from the study led to the development of a four tier informational program on Degree Works, registrar forms, functions, and advising tools to train our faculty and staff advisors to better serve our students.


Additional Information
DWF Presentation
1 hour
Session Schedule